Don't Become
a Fraud Statistic
Fraud is the fastest-growing crime in the country — hitting families, sole traders, and businesses that never saw it coming. Whether you need personal protection or commercial cover, we'll show you what's available and who to call when it matters most.
Source: Netsafe / GASA NZ Scam Report 2025
Personal Protection
Individual & family fraud cover
Understand your options for personal fraud protection — from your bank's fraud guarantees to emerging cyber cover. Direct links to providers and free support services.
Explore personal coverBusiness Protection
Commercial, corporate & SME cover
Commercial crime, fidelity, and cyber insurance for local businesses. Get a tailored quote from a licensed insurance adviser — form submissions sent directly to specialists.
Why Fraud Protection Matters Now
The fraud epidemic is accelerating. These are the numbers behind the risk — and why protection is no longer optional.
AI-Powered Scams Are Getting Smarter
AI enables hyper-personalised phishing, deepfake voice calls, and convincing fake platforms at scale. In 2025, AI-generated scam content became indistinguishable from legitimate communications.
Banks Cover Less Than You Think
Only 36% of scam victims who report to their bank recover funds. When you were tricked into authorising a payment — as in most modern scams — banks often have no legal obligation to refund you.
Business Fraud Has a Human Element
Most business fraud is committed by employees, not hackers. The average case runs 18 months before detection and costs $150,000+. Controls reduce risk — insurance protects when they fail.
Privacy Act 2020 Creates New Obligations
Mandatory breach notification under the Privacy Act means businesses face notification costs, legal fees, and potential fines. Non-compliance penalties can exceed the insurance premium itself.
Recovery Is Harder Than Prevention
Investment scam victims recover less than 10% of losses. Ransomware recovery costs routinely exceed $100k. Identity theft takes 200+ hours to resolve. Prevention costs far less.
Anyone Can Be Targeted
23% of NZ adults lost money to scams last year. Fraud doesn't discriminate by age, income, or education. The right protections make the difference between a near-miss and a devastating loss.
Business Insurance Providers
Leading commercial fraud and cyber insurance specialists
Chubb NZ
InsurerFraudProtector — purpose-built commercial crime policy
Chubb's FraudProtector is a dedicated commercial crime insurance product covering direct financial loss from employee dishonesty, theft of securities or property, forgery, counterfeiting, and computer crime. An optional extension covers third-party client asset loss. Chubb also offers a separate Electronic & Computer Crime policy for advanced cyber-enabled fraud threats.
DUAL NZ
InsurerCyber + social engineering fraud — instant online quote
DUAL NZ provides cyber insurance covering third-party claims, business interruption, first-party incident response, and a social engineering fraud endorsement (up to $250,000 sublimit). Updated policy wording from January 2024. Primary limits to $5m; excess layers to $10m. Available for 500+ occupations via the WebRater instant quote platform — no broker required for many SME segments.
NZI
InsurerCyber Base and Cyber Ultra — scalable cover for every business size
NZI offers two tiered cyber products: Cyber Base for essential coverage and Cyber Ultra for comprehensive protection. Both cover data breach, ransomware, cyber fraud, and business interruption. Cyber Ultra adds enhanced third-party liability, regulatory defence costs, and media liability. Distributed through the Vero/IAG broker network.
Marble Insurance
BrokerSteadfast network broker — tailored business cover including fraud and crime
Marble Insurance is a full-service brokerage and proud member of the Steadfast network — Australasia's largest broker group — giving clients access to over 160 insurance products and services. Their business insurance specialists assess your specific risks and tailor a package that can include commercial crime, fidelity, cyber liability, and management liability cover. Marble works for you, not the insurer, with an obligation to act in your best interests.
Fraud News & Guides
Stay informed on the latest fraud trends
Fraud Statistics 2025: $3 Billion Lost — The Full Picture
$3 billion was lost to scams and fraud in 2025 — a 30% increase from the year before. We break down who is being targeted, how, and what it means for your protection.
How to Protect Yourself from Online Scams — 2026 Guide
Practical steps you can take to avoid the most common scam types — from phishing texts to fake investment platforms and romance scams.
What is Fidelity Insurance and Why Your Business Needs It
Employee fraud costs businesses hundreds of millions of dollars each year — often undetected for 18 months or more. Fidelity insurance is the financial safety net every business needs.
Get Your Business Covered
Employee fraud, cyber attacks, and payment diversion are not hypothetical risks — they're affecting businesses every day. A specialist adviser can find you comprehensive cover, often for less than you expect.
Immediate Fraud Assistance