Frequently Asked Questions
Answers to the most common questions about fraud protection and insurance.
Personal Fraud Protection
There is no standalone fraud or identity theft insurance product for individuals. Personal protection comes primarily through your bank's fraud guarantee (covering unauthorised transactions), the free IDCARE support service, and Netsafe. Some cyber insurance policies include personal fraud elements, but these are typically oriented toward businesses.
Business Fraud Insurance
The main types are: (1) Commercial Crime Insurance — comprehensive cover for internal and external fraud; (2) Fidelity Insurance — specifically covers employee dishonesty and embezzlement; (3) Cyber Insurance — data breaches, ransomware, and cyber attack response costs; (4) Social Engineering Fraud Cover — BEC, CEO fraud, and payment diversion (usually an add-on to cyber); (5) Funds Transfer Fraud Insurance — fraudulent payment instructions and computer-initiated fraud.
Getting a Quote
Complete the quote form on our website and a licensed insurance adviser will contact you within one business day. We work with advisers who specialise in commercial crime, cyber, and fidelity insurance for local businesses. The referral is free and there is no obligation to purchase.
Still Have Questions?
Contact us directly or get a quote and our adviser network will answer your specific questions.