Business Sector Guide

Retail & E-commerce Fraud Insurance

Protect your retail or online store from payment fraud, refund scams, and cyber attacks.

Fraud Risks for Retail & E-commerce

Retail and e-commerce businesses face a unique combination of fraud risks — from in-store cash theft and employee fraud, to online payment fraud, chargeback scams, and data breaches affecting customer card details. The local e-commerce sector is an increasingly attractive target for international fraud rings.

Top Fraud Risks in Your Sector

  • Employee cash theft
  • Payment card fraud and chargebacks
  • Data breach of customer card data
  • Refund fraud and return scams
  • Ransomware targeting POS systems

Recommended Insurance Cover

Fidelity InsuranceCyber InsuranceCommercial Crime Insurance

Frequently Asked Questions

Yes — most cyber insurance policies cover the costs of a data breach including notification costs, credit monitoring for affected customers, forensic investigation, and regulatory defence. PCI-DSS fines may also be covered under some policies.

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Protect your retail & e-commerce business against the most common fraud risks in your sector.

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